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Céleste Grimard

Département d'organisation et ressources humaines

Poste : Professeure

Courriel : grimard-brotheridge.celeste@uqam.ca

Téléphone : (514) 987-3000 poste 6540

Local : R-3325

Domaines d'expertise

  • Émotions et travail
  • Burnout
  • Harcèlement psychologique au travail
  • L'enseignment universitaire

Langues

  • Français
  • Anglais
  • Général
  • Enseignement et supervision
  • Publications
  • Communications
  • Réalisations
  • Distinctions
  • Services à la collectivité

Cheminement académique

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Liens d’intérêt

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Unités de recherche

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Projets de recherche en cours

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Partenaires (organismes, entreprises)

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Affiliations externes principales

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Publications

  • Chapitre de livre

    1. Mikolajczak, M., Tran, V., Brotheridge, C. & Gross, J.J. (2009). Using an emotion regulation framework to predict the outcomes of emotional labour. In N.M. Ashkanasy, W.J. Zerbe, & C.E.J. Härtel (Eds). Research on Emotion in organizations: Emotions in groups, organizations and cultures (250-278). Bingley, UK: Emerald.

    2. Lee, R. T., & Brotheridge, C. M. (2006). Enrichissement et conciliation du lien entre le travail et la famille. Dans El Akremi, A., Guerrero, S. et Neveu, JP. Comportement Organisationnel: volume 2. Justice organisationnelle, enjeux de carrière et épuisement professionnel, France : De Boeck Université (Soumis sur invitation).

    3. Brotheridge, C. M. (2006). Emotional labor: Antecedents, consequences, and practical implications. Dans V. V. Ramani & G. V. S. Sreedhar (Eds.). Emotional labour: An introduction. Hyderabad, India: Institute of Chartered Financial Analysts of India (ICFAI University) (Soumis sur invitation).

    4. Brotheridge, C. M., & Lee, R. T. (2006). Development and validation of the emotional labour scale (deuxième empreinte). Dans V. V. Ramani & G. V. S. Sreedhar (Eds.). Emotional labour: An introduction. Hyderabad, India: Institute of Chartered Financial Analysts of India (ICFAI University) (Soumis sur invitation).

    5. Brotheridge, C. M. (2006). Emotional labor in service work. In Greenhaus, J., & Callanan, G. (Eds.). Encyclopedia of career development. Sage (Soumis sur invitation).

    6. Brotheridge, C. M., & Taylor, I. (2006). Cultural differences in emotional labour in flight attendants. In Zerbe, W., Ashkanasy, N, & Hartel, C. (Eds.). Research on emotion in organizations: Volume 2 Individual and organizational perspectives on emotion management and display (pp. 167-191). Elsevier.

  • Articles scientifiques

    1. Brotheridge, C.M. (sous presse en 2013). Explaining bullying: Using theory to answer practical questions. Team Performance Management.

    2. Brotheridge, C. M. & Lee, R. T., (sous presse en 2013). Theoretical perspectives of bullying: Introduction to a special issue. Journal of Managerial Psychology, 28(4).

    3. Lee, R., & Brotheridge, C. M. (sous presse en 2013). Workplace Aggression/Bullying at the Cross-Roads: Introduction to the Special Issue. Journal of Managerial Psychology, 28(3).

    4. Brotheridge, C. M., Lee, R. T., & Power, J. L. (2012). Am I my own worst enemy? The experiences of bullying targets who are also aggressors. Career Development International, 17(4), 358-374.

    5. Ito, J. K., & Brotheridge, C.M. (2012). Work-family and interpersonal conflict as levers in the resource/demands-outcome relationship. Career Development International, 17(5), 392-413.

    6. Lovell, B. L., Lee, R. T., & Brotheridge, C. M. (2012). Interpersonal factors affecting communication in clinical consultations: Canadian physicians' perspectives. International Journal of Health Care Quality Assurance, 25(6), 467-482.

    7. Power, J. L., Brotheridge, C. M., Blenkinsopp, J., Bowes-Sperry, L., Bozionelos, N., Buzády, Z., Chuang, A., Drnevich, D., Garzon-Vico, A., Leighton, C., Madero, S. M., Mak, W., Mathew, R., Monserrat, S., Mujtaba, B., Olivas-Lujan, M. R., Polycroniou, P., Sprigg, C., Axtell, C., Holman, D., Ruiz-Gutiérrez, J., & Nnedumm, A. (sous presse en 2012). Acceptability of workplace bullying: A comparative study on six continents. Journal of Business Research (Special Issue on Cross-Cultural Research).

    8. Lee, R. T., & Brotheridge, C. M. (2011). Words from the heart speak to the heart: A study of deep acting, faking, and hiding among childcare workers. Career Development International, 16(4), 401-420.

    9. Lee, R. T., & Brotheridge, C.M. (2011). Sex and position status differences in workplace aggression. Journal of Managerial Psychology, 26(5), 403-418.

    10. Haines, V.Y. III, Rousseau, V., Brotheridge, C. M., & St. Onge, E. (2011). A qualitative investigation of employee business awareness. Personnel Review, 41(1), 73-87.

    11. Brotheridge, C.M., & Lee, R.T. (2010). Restless and confused: Emotional responses to workplace bullying in men and women. Career Development International, 15(7), 687 - 707.

    12. Lovell, B. L., Lee, R. T., & Brotheridge, C. M. (2010). Physician communication barriers to achieving shared understanding and shared decision making with patients. Journal of Participatory Medicine, 2 (12).

    13. Lee, R. T., Lovell, B. L., & Brotheridge, C. M. (2010). Relating physician emotional expression to shared understanding and shared decision-making with patients. International Journal of Work Organisation & Emotion, 3(4), 336-350.

    14. Lee, R. T., Lovell, B. L., & Brotheridge, C. M. (2010). Tenderness and steadiness: Relating job and interpersonal demands and resources with burnout and health outcomes in Canadian physicians. Journal of Applied Social Psychology, 49(9), 2319-2342.

    15. Lee, R. T., Lovell, B., & Brotheridge, C. M. (2009). Gender differences in the application of communication skills, emotional labour, stress-coping, and well-being among physicians: It's in the delivery. International Journal of Medicine, 2 (3), 273-278.

    16. Ito, J. K., & Brotheridge, C. M. (2009). Predictors and consequences of promotion stress: A bad situation made worse by employment dependence. International Journal of Stress Management, 16 (1), 65-85.

    17. Brotheridge, C. M., & Power, J. (2008). Are career centers worthwhile? Predicting unique variance in career outcomes through career center usage. Career Development International, 13 (6), 480-496.

    18. Brotheridge, C. M. (2008). Structuring hierarchical deference and solidarity in the context of changing communications media. Information, Communication and Society, 11 (8), 1132-1154.

    19. Ito, J. K., & Brotheridge, C. M. (2008). Do teams grow up one stage at a time? Exploring the complexity of group development models. Team Performance Management: An International Journal, 14 (5/6), 214-232.

    20. Brotheridge, C. M., & Lee, R. T. (2008). The emotions of managing: An introduction to the special issue. Journal of Managerial Psychology, 23 (2), 108-117.

    21. Brotheridge, C. M., & Lee, R. T. (2007). Hands to work, heart to God: Religiosity and organizational behavior. Journal of Management Spirituality and Religion, 4 (3), 287-309.

    22. Brotheridge, C. M., & Long, S. (2007). The `real-world' challenges of managers: Implications for management education. Journal of Management Development, 26 (9), 832-842.

    23. Ito, J. K., & Brotheridge, C. M. (2007). Predicting individual research productivity: More than a question of time. Canadian Journal of Higher Education, 37 (1), 1-27.

    24. Brotheridge, C. M., & Power, J. (2007). Spending consulting dollars wisely: A guide for management teams. Team Performance Management: An International Journal, 13 (1/2), 53-56.

    25. Morris, J. A., Boulter, L., & Brotheridge, C. M. (2007). Bringing positive organizational scholarship into the classroom: Gratitude visits as a way to develop emotional intelligence. Journal of the Academy of Business Education, 8, 11-25.

    26. Ito, J.K., & Brotheridge, C. M. (2007). Exploring the predictors and consequences of job insecurity's components. Journal of Managerial Psychology, 22 (1), 40-64.

    27. Brotheridge, C. M. (2006). A review of emotional labour and its nomological network: Practical and research implications. Ergonomia: An International Journal of Ergonomics and Human Factors, 28 (4), 295-309 (Soumis sur invitation).

    28. Brotheridge, C. M., & Lee, R. T. (2006). Relationship between the perceived work environment and workplace bullying. Canadian Journal of Community Mental Health (Revue Canadienne de Santé Mentale Communautaire) : Special Issue on Work and Mental Health, 25 (2), 31-44.

    29. Brotheridge, C. M. (2006). The role of emotional intelligence in predicting emotional labor relative to situational and other predictors. Psicothema (Special Issue on Emotional Intelligence), 18 (supl.), 139-144 (soumis sur invitation).

    30. Brotheridge, C. M., & Zygadlo, D. (2006). Selling shoes through gendered emotional displays. International Journal of Work Organisation and Emotion (Special Issue on Emotive Perception), 1 (3), 189-203.

    31. Lee, R. T., & Brotheridge, C. M. (2006). When prey turns predatory: Workplace bullying as a predictor of counter-aggression/bullying, coping, and well-being. European Journal of Work and Organizational Psychology, 15 (3), 330-355 (Contributions égaux sur la part des coauteurs).

    32. Lee, R.T., & Brotheridge, C. M. (2006). Crossing the thin blue line: A review of the prevalence, causes and outcomes of police burnout. Canadian Journal of Police and Security Services, 4, 250-262.

    33. Brotheridge, C. M., & Lee, R. T. (2006). We are family: Congruity between organizational and family functioning constructs. Human Relations, 59 (1), 139-159.

    34. Morris, J. A., Brotheridge, C. M., & Urbanski, J. (2005). Bringing humility to leadership: Antecedents and consequences of leader humility. Human Relations, 58, 1323-1350.

    35. Brotheridge, C. M. (2005). A test of the evolution and predictive capacity of managers' interpretations of change. Journal of Change Management, 5 (3), 281-294.

    36. Brotheridge, C. M., & Lee, R. T. (2005). Correlates and consequences of degree purchasing. Canadian Journal of Higher Education, 35, 71-97.

    37. Brotheridge, C. M., & Lee, R.T. (2005). Impact of work-family interference on general well-being: A replication and extension. International Journal of Stress Management, 12, 203-221.

    38. Hofland, A., & Brotheridge, C. M. (2005). A review and integration of the literature on shift work: Implications for policing. Canadian Journal of Police and Security Services, 3, 125-132 (Contributions égaux sur la part des coauteurs).

    39. Brotheridge, C. M., & Keup, L. (2005). Barnyard democracy in the workplace. Team Performance Management: An International Journal, 11, 125-132.

    40. Ito, J.K., & Brotheridge, C.M. (2005). Do involvement and career practices predict employee commitment, intentions to leave or both? Human Resource Management Journal (U of Michigan), 44, 5-19.

    41. Brotheridge, C. M. (2003). The role of fairness in mediating the effects of voice and justification on stress and other outcomes in a climate of organizational change. International Journal of Stress Management, 10 (3), 235-252.

    42. Brotheridge, C. M., & Lee, R. T. (2003). Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology, 76, 365-379.

    43. Ito, J. K., & Brotheridge, C. M. (2003). Resources, coping strategies, and emotional exhaustion: A conservation of resources perspective. Journal of Vocational Behavior, 63, 490-509.

    44. Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of `people work'. Journal of Vocational Behavior, 60, 17-39.

    45. Brotheridge, C. M. & Lee, R. T. (2002). Testing a conservation of resources model of the dynamics of emotional labor. Journal of Occupational Health Psychology, 7, 57-67 (Soumis sur invitation).

    46. Ito, J. K., & Brotheridge, C. M. (2001). An examination of the role of career uncertainty in predicting stress. Journal of Vocational Behavior, 59, 406-424.

    47. Brotheridge, C. M. (2001). A comparison of alternative models of coping: Identifying relationships among coworker support, workload, and emotional exhaustion in the workplace. International Journal of Stress Management, 8 (1), 1-14.

  • Articles professionnels

    1. Power, J., Lee, R. T., & Brotheridge, C. M. (2011). Workplace bullying: Consequences and remedies for employers. HR Professional (janvier), 29-30.

    2. Brotheridge, C. M. (2010). Are you self-absorbed? MC2: Mensa Canada Communications, 43(1), 14-15.

    3. Brotheridge, C. M. (2007). The big questions in life. MC2: Mensa Canada Communications, 40(3), 7-8.

    4. Brotheridge, C. M. (2007). Ten steps to a better memory. MC2: Mensa Canada Communications, 40(2), 20.

    5. Brotheridge, C. M., & Lee, R. T. (22 août 2007). 4 months of holidays? Not quite! The Suburban (Back to School Supplement). http://www.thesuburban.com/

    6. Brotheridge, C. M., & Lee, R. T. (9 août 2007). 4 months of holidays? Not quite! Inside HigherEd. http://insidehighered.com/views/2007/08/09/brotheridge.

    7. Brotheridge, C. M. (2007). Misdiagnosis of gifted children. MC2: Mensa Canada Communications, 40(1), 11.

    8. Lee, R. T., & Brotheridge, C. M. (2006). The holy grail of relevance. Canadian Association of University Teachers, CAUT Bulletin, 53, 8, A2.

    9. Brotheridge, C. M. (2004). A question of multiple intelligences. MC2: Mensa Canada Communications, 37(2), 14-15.

    10. Brotheridge, C. M. (2004). A question of emotional intelligence. MC2: Mensa Canada Communications, 37(1), 16-18.

    11. Brotheridge, C. M. (2003). A question of genius. MC2: Mensa Canada Communications, 36(4), 9.

    12. Ito, J. K., & Brotheridge, C. M. (2001). High involvement practices, career development activities, commitment and the intention to leave: How are they related and does it depend on the job? Research Forum, The Human Resource Professional (Soumis sur invitation).

  • Autres publications

    ÉTUDES DE CAS PUBLIÉS DANS DES VOLUMES

    1. Sigouin, D., & Brotheridge, C. M. (2008). Les défis d'une nouvelle superviseure. Dans S.L. McShane et C. Benabou. Comportement organisationnel - Comportements humains et organisations dans un environnement complexe, Montréal : Chenelière Éducation (Soumis sur invitation).

    2. Brotheridge, C. M. (2007). Structuring work at the living skies long-term care home. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. 490-503). Toronto, ON: Nelson (Soumis sur invitation).

    3. Brotheridge, C. M. (2007). The case of the amalgamated laboratory. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. 478-481). Toronto, ON: Nelson (Soumis sur invitation).

    4. Brotheridge, C. M. (2007). Working at Wal-Mart. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. 66-69). Toronto, ON: Nelson (Soumis sur invitation).

    5. Brotheridge, C. M. (2007). Back to basics: Participative management Likert Style. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. W20-W26; http://www.sniderman.nelson.com/). Toronto, ON: Nelson (Soumis sur invitation).

    6. Brotheridge, C. M. (2006). Working at Wal-Mart. Dans Robbins, S., & Langton, N. Organizational Behaviour: Concepts, controversies, applications: Canadian edition (4e édition). Prentice-Hall (Soumis sur invitation).

    7. Brotheridge, C. M. (2006). Back to basics: Participative management Likert Style. Dans Robbins, S., & Langton, N. Organizational Behaviour: Concepts, controversies, applications: Canadian edition (4e édition). Prentice-Hall (Soumis sur invitation).

    8. Brotheridge, C.M. (2005). Working at Wal-Mart. Dans Cawsey, T., & Deszca, G. (Eds.). Canadian cases in organizational behaviour. McGraw-Hill. (Soumis sur invitation).

    9. Brotheridge, C.M. (2005). The case of the amalgamated laboratory. Dans Cawsey, T., & Deszca, G. (Eds.). Canadian cases in organizational behaviour. McGraw-Hill (Soumis sur invitation).

    10. Brotheridge, C. M., & Johnston, J. (2001). The case of the amalgamated laboratory. Dans T. Cawsey (Ed.). Canadian cases in human resource management (Soumis sur invitation).

Cours

Direction (Depuis 1990) et d’essais doctoraux (depuis 2014)

Autres directions et supervisions

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Communications

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Réalisations

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Participation à l'édition d'une revue

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Services à la collectivité

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