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Céleste Grimard

Département d'organisation et ressources humaines

Poste : Professeure

Courriel : grimard-brotheridge.celeste@uqam.ca

Téléphone : (514) 987-3000 poste 6540

Local : R-3325

Domaines d'expertise

  • Émotions et travail
  • Burnout
  • Harcèlement psychologique au travail
  • L'enseignment universitaire

Langues

  • Français
  • Anglais
  • Général
  • Enseignement et supervision
  • Publications
  • Communications
  • Réalisations
  • Distinctions
  • Services à la collectivité

Cheminement académique

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Liens d’intérêt

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Unités de recherche

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Projets de recherche en cours

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Partenaires (organismes, entreprises)

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Affiliations externes principales

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Publications

  • Chapitre de livre

    1. Mikolajczak, M., Tran, V., Brotheridge, C. & Gross, J.J. (2009). Using an emotion regulation framework to predict the outcomes of emotional labour. In N.M. Ashkanasy, W.J. Zerbe, & C.E.J. Härtel (Eds). Research on Emotion in organizations: Emotions in groups, organizations and cultures (250-278). Bingley, UK: Emerald.

    2. Lee, R. T., & Brotheridge, C. M. (2006). Enrichissement et conciliation du lien entre le travail et la famille. Dans El Akremi, A., Guerrero, S. et Neveu, JP. Comportement Organisationnel: volume 2. Justice organisationnelle, enjeux de carrière et épuisement professionnel, France : De Boeck Université (Soumis sur invitation).

    3. Brotheridge, C. M. (2006). Emotional labor: Antecedents, consequences, and practical implications. Dans V. V. Ramani & G. V. S. Sreedhar (Eds.). Emotional labour: An introduction. Hyderabad, India: Institute of Chartered Financial Analysts of India (ICFAI University) (Soumis sur invitation).

    4. Brotheridge, C. M., & Lee, R. T. (2006). Development and validation of the emotional labour scale (deuxième empreinte). Dans V. V. Ramani & G. V. S. Sreedhar (Eds.). Emotional labour: An introduction. Hyderabad, India: Institute of Chartered Financial Analysts of India (ICFAI University) (Soumis sur invitation).

    5. Brotheridge, C. M. (2006). Emotional labor in service work. In Greenhaus, J., & Callanan, G. (Eds.). Encyclopedia of career development. Sage (Soumis sur invitation).

    6. Brotheridge, C. M., & Taylor, I. (2006). Cultural differences in emotional labour in flight attendants. In Zerbe, W., Ashkanasy, N, & Hartel, C. (Eds.). Research on emotion in organizations: Volume 2 Individual and organizational perspectives on emotion management and display (pp. 167-191). Elsevier.

  • Articles scientifiques

    1. Brotheridge, C.M. (sous presse en 2013). Explaining bullying: Using theory to answer practical questions. Team Performance Management.

    2. Brotheridge, C. M. & Lee, R. T., (sous presse en 2013). Theoretical perspectives of bullying: Introduction to a special issue. Journal of Managerial Psychology, 28(4).

    3. Lee, R., & Brotheridge, C. M. (sous presse en 2013). Workplace Aggression/Bullying at the Cross-Roads: Introduction to the Special Issue. Journal of Managerial Psychology, 28(3).

    4. Brotheridge, C. M., Lee, R. T., & Power, J. L. (2012). Am I my own worst enemy? The experiences of bullying targets who are also aggressors. Career Development International, 17(4), 358-374.

    5. Ito, J. K., & Brotheridge, C.M. (2012). Work-family and interpersonal conflict as levers in the resource/demands-outcome relationship. Career Development International, 17(5), 392-413.

    6. Lovell, B. L., Lee, R. T., & Brotheridge, C. M. (2012). Interpersonal factors affecting communication in clinical consultations: Canadian physicians' perspectives. International Journal of Health Care Quality Assurance, 25(6), 467-482.

    7. Power, J. L., Brotheridge, C. M., Blenkinsopp, J., Bowes-Sperry, L., Bozionelos, N., Buzády, Z., Chuang, A., Drnevich, D., Garzon-Vico, A., Leighton, C., Madero, S. M., Mak, W., Mathew, R., Monserrat, S., Mujtaba, B., Olivas-Lujan, M. R., Polycroniou, P., Sprigg, C., Axtell, C., Holman, D., Ruiz-Gutiérrez, J., & Nnedumm, A. (sous presse en 2012). Acceptability of workplace bullying: A comparative study on six continents. Journal of Business Research (Special Issue on Cross-Cultural Research).

    8. Lee, R. T., & Brotheridge, C. M. (2011). Words from the heart speak to the heart: A study of deep acting, faking, and hiding among childcare workers. Career Development International, 16(4), 401-420.

    9. Lee, R. T., & Brotheridge, C.M. (2011). Sex and position status differences in workplace aggression. Journal of Managerial Psychology, 26(5), 403-418.

    10. Haines, V.Y. III, Rousseau, V., Brotheridge, C. M., & St. Onge, E. (2011). A qualitative investigation of employee business awareness. Personnel Review, 41(1), 73-87.

    11. Brotheridge, C.M., & Lee, R.T. (2010). Restless and confused: Emotional responses to workplace bullying in men and women. Career Development International, 15(7), 687 - 707.

    12. Lovell, B. L., Lee, R. T., & Brotheridge, C. M. (2010). Physician communication barriers to achieving shared understanding and shared decision making with patients. Journal of Participatory Medicine, 2 (12).

    13. Lee, R. T., Lovell, B. L., & Brotheridge, C. M. (2010). Relating physician emotional expression to shared understanding and shared decision-making with patients. International Journal of Work Organisation & Emotion, 3(4), 336-350.

    14. Lee, R. T., Lovell, B. L., & Brotheridge, C. M. (2010). Tenderness and steadiness: Relating job and interpersonal demands and resources with burnout and health outcomes in Canadian physicians. Journal of Applied Social Psychology, 49(9), 2319-2342.

    15. Lee, R. T., Lovell, B., & Brotheridge, C. M. (2009). Gender differences in the application of communication skills, emotional labour, stress-coping, and well-being among physicians: It's in the delivery. International Journal of Medicine, 2 (3), 273-278.

    16. Ito, J. K., & Brotheridge, C. M. (2009). Predictors and consequences of promotion stress: A bad situation made worse by employment dependence. International Journal of Stress Management, 16 (1), 65-85.

    17. Brotheridge, C. M., & Power, J. (2008). Are career centers worthwhile? Predicting unique variance in career outcomes through career center usage. Career Development International, 13 (6), 480-496.

    18. Brotheridge, C. M. (2008). Structuring hierarchical deference and solidarity in the context of changing communications media. Information, Communication and Society, 11 (8), 1132-1154.

    19. Ito, J. K., & Brotheridge, C. M. (2008). Do teams grow up one stage at a time? Exploring the complexity of group development models. Team Performance Management: An International Journal, 14 (5/6), 214-232.

    20. Brotheridge, C. M., & Lee, R. T. (2008). The emotions of managing: An introduction to the special issue. Journal of Managerial Psychology, 23 (2), 108-117.

    21. Brotheridge, C. M., & Lee, R. T. (2007). Hands to work, heart to God: Religiosity and organizational behavior. Journal of Management Spirituality and Religion, 4 (3), 287-309.

    22. Brotheridge, C. M., & Long, S. (2007). The `real-world' challenges of managers: Implications for management education. Journal of Management Development, 26 (9), 832-842.

    23. Ito, J. K., & Brotheridge, C. M. (2007). Predicting individual research productivity: More than a question of time. Canadian Journal of Higher Education, 37 (1), 1-27.

    24. Brotheridge, C. M., & Power, J. (2007). Spending consulting dollars wisely: A guide for management teams. Team Performance Management: An International Journal, 13 (1/2), 53-56.

    25. Morris, J. A., Boulter, L., & Brotheridge, C. M. (2007). Bringing positive organizational scholarship into the classroom: Gratitude visits as a way to develop emotional intelligence. Journal of the Academy of Business Education, 8, 11-25.

    26. Ito, J.K., & Brotheridge, C. M. (2007). Exploring the predictors and consequences of job insecurity's components. Journal of Managerial Psychology, 22 (1), 40-64.

    27. Brotheridge, C. M. (2006). A review of emotional labour and its nomological network: Practical and research implications. Ergonomia: An International Journal of Ergonomics and Human Factors, 28 (4), 295-309 (Soumis sur invitation).

    28. Brotheridge, C. M., & Lee, R. T. (2006). Relationship between the perceived work environment and workplace bullying. Canadian Journal of Community Mental Health (Revue Canadienne de Santé Mentale Communautaire) : Special Issue on Work and Mental Health, 25 (2), 31-44.

    29. Brotheridge, C. M. (2006). The role of emotional intelligence in predicting emotional labor relative to situational and other predictors. Psicothema (Special Issue on Emotional Intelligence), 18 (supl.), 139-144 (soumis sur invitation).

    30. Brotheridge, C. M., & Zygadlo, D. (2006). Selling shoes through gendered emotional displays. International Journal of Work Organisation and Emotion (Special Issue on Emotive Perception), 1 (3), 189-203.

    31. Lee, R. T., & Brotheridge, C. M. (2006). When prey turns predatory: Workplace bullying as a predictor of counter-aggression/bullying, coping, and well-being. European Journal of Work and Organizational Psychology, 15 (3), 330-355 (Contributions égaux sur la part des coauteurs).

    32. Lee, R.T., & Brotheridge, C. M. (2006). Crossing the thin blue line: A review of the prevalence, causes and outcomes of police burnout. Canadian Journal of Police and Security Services, 4, 250-262.

    33. Brotheridge, C. M., & Lee, R. T. (2006). We are family: Congruity between organizational and family functioning constructs. Human Relations, 59 (1), 139-159.

    34. Morris, J. A., Brotheridge, C. M., & Urbanski, J. (2005). Bringing humility to leadership: Antecedents and consequences of leader humility. Human Relations, 58, 1323-1350.

    35. Brotheridge, C. M. (2005). A test of the evolution and predictive capacity of managers' interpretations of change. Journal of Change Management, 5 (3), 281-294.

    36. Brotheridge, C. M., & Lee, R. T. (2005). Correlates and consequences of degree purchasing. Canadian Journal of Higher Education, 35, 71-97.

    37. Brotheridge, C. M., & Lee, R.T. (2005). Impact of work-family interference on general well-being: A replication and extension. International Journal of Stress Management, 12, 203-221.

    38. Hofland, A., & Brotheridge, C. M. (2005). A review and integration of the literature on shift work: Implications for policing. Canadian Journal of Police and Security Services, 3, 125-132 (Contributions égaux sur la part des coauteurs).

    39. Brotheridge, C. M., & Keup, L. (2005). Barnyard democracy in the workplace. Team Performance Management: An International Journal, 11, 125-132.

    40. Ito, J.K., & Brotheridge, C.M. (2005). Do involvement and career practices predict employee commitment, intentions to leave or both? Human Resource Management Journal (U of Michigan), 44, 5-19.

    41. Brotheridge, C. M. (2003). The role of fairness in mediating the effects of voice and justification on stress and other outcomes in a climate of organizational change. International Journal of Stress Management, 10 (3), 235-252.

    42. Brotheridge, C. M., & Lee, R. T. (2003). Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology, 76, 365-379.

    43. Ito, J. K., & Brotheridge, C. M. (2003). Resources, coping strategies, and emotional exhaustion: A conservation of resources perspective. Journal of Vocational Behavior, 63, 490-509.

    44. Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of `people work'. Journal of Vocational Behavior, 60, 17-39.

    45. Brotheridge, C. M. & Lee, R. T. (2002). Testing a conservation of resources model of the dynamics of emotional labor. Journal of Occupational Health Psychology, 7, 57-67 (Soumis sur invitation).

    46. Ito, J. K., & Brotheridge, C. M. (2001). An examination of the role of career uncertainty in predicting stress. Journal of Vocational Behavior, 59, 406-424.

    47. Brotheridge, C. M. (2001). A comparison of alternative models of coping: Identifying relationships among coworker support, workload, and emotional exhaustion in the workplace. International Journal of Stress Management, 8 (1), 1-14.

  • Articles professionnels

    1. Power, J., Lee, R. T., & Brotheridge, C. M. (2011). Workplace bullying: Consequences and remedies for employers. HR Professional (janvier), 29-30.

    2. Brotheridge, C. M. (2010). Are you self-absorbed? MC2: Mensa Canada Communications, 43(1), 14-15.

    3. Brotheridge, C. M. (2007). The big questions in life. MC2: Mensa Canada Communications, 40(3), 7-8.

    4. Brotheridge, C. M. (2007). Ten steps to a better memory. MC2: Mensa Canada Communications, 40(2), 20.

    5. Brotheridge, C. M., & Lee, R. T. (22 août 2007). 4 months of holidays? Not quite! The Suburban (Back to School Supplement). http://www.thesuburban.com/

    6. Brotheridge, C. M., & Lee, R. T. (9 août 2007). 4 months of holidays? Not quite! Inside HigherEd. http://insidehighered.com/views/2007/08/09/brotheridge.

    7. Brotheridge, C. M. (2007). Misdiagnosis of gifted children. MC2: Mensa Canada Communications, 40(1), 11.

    8. Lee, R. T., & Brotheridge, C. M. (2006). The holy grail of relevance. Canadian Association of University Teachers, CAUT Bulletin, 53, 8, A2.

    9. Brotheridge, C. M. (2004). A question of multiple intelligences. MC2: Mensa Canada Communications, 37(2), 14-15.

    10. Brotheridge, C. M. (2004). A question of emotional intelligence. MC2: Mensa Canada Communications, 37(1), 16-18.

    11. Brotheridge, C. M. (2003). A question of genius. MC2: Mensa Canada Communications, 36(4), 9.

    12. Ito, J. K., & Brotheridge, C. M. (2001). High involvement practices, career development activities, commitment and the intention to leave: How are they related and does it depend on the job? Research Forum, The Human Resource Professional (Soumis sur invitation).

  • Autres publications

    ÉTUDES DE CAS PUBLIÉS DANS DES VOLUMES

    1. Sigouin, D., & Brotheridge, C. M. (2008). Les défis d'une nouvelle superviseure. Dans S.L. McShane et C. Benabou. Comportement organisationnel - Comportements humains et organisations dans un environnement complexe, Montréal : Chenelière Éducation (Soumis sur invitation).

    2. Brotheridge, C. M. (2007). Structuring work at the living skies long-term care home. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. 490-503). Toronto, ON: Nelson (Soumis sur invitation).

    3. Brotheridge, C. M. (2007). The case of the amalgamated laboratory. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. 478-481). Toronto, ON: Nelson (Soumis sur invitation).

    4. Brotheridge, C. M. (2007). Working at Wal-Mart. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. 66-69). Toronto, ON: Nelson (Soumis sur invitation).

    5. Brotheridge, C. M. (2007). Back to basics: Participative management Likert Style. Dans P. R. Sniderman, J. Bulmash, D. L. Nelson, & J. C. Quick. Managing Organizational Behaviour in Canada (pp. W20-W26; http://www.sniderman.nelson.com/). Toronto, ON: Nelson (Soumis sur invitation).

    6. Brotheridge, C. M. (2006). Working at Wal-Mart. Dans Robbins, S., & Langton, N. Organizational Behaviour: Concepts, controversies, applications: Canadian edition (4e édition). Prentice-Hall (Soumis sur invitation).

    7. Brotheridge, C. M. (2006). Back to basics: Participative management Likert Style. Dans Robbins, S., & Langton, N. Organizational Behaviour: Concepts, controversies, applications: Canadian edition (4e édition). Prentice-Hall (Soumis sur invitation).

    8. Brotheridge, C.M. (2005). Working at Wal-Mart. Dans Cawsey, T., & Deszca, G. (Eds.). Canadian cases in organizational behaviour. McGraw-Hill. (Soumis sur invitation).

    9. Brotheridge, C.M. (2005). The case of the amalgamated laboratory. Dans Cawsey, T., & Deszca, G. (Eds.). Canadian cases in organizational behaviour. McGraw-Hill (Soumis sur invitation).

    10. Brotheridge, C. M., & Johnston, J. (2001). The case of the amalgamated laboratory. Dans T. Cawsey (Ed.). Canadian cases in human resource management (Soumis sur invitation).

Cours

Direction (Depuis 1990) et d’essais doctoraux (depuis 2014)

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Autres directions et supervisions

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Communications

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Réalisations

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Participation à l'édition d'une revue

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Services à la collectivité

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